April 17, 2017
Authored by: Jerry Blanchard and David Zetoony
Over the last decade as the specter of cyber attacks has increased dramatically, financial institutions have been encouraged to look into the use of cyber fraud insurance as one means of minimizing risk. A recent decision by the 8th Circuit provides an interesting opportunity to see how such policies are going to be interpreted by the courts.
In 2011, an employee at Bellingham State Bank in Minnesota initiated a wire transfer through the Federal Reserve’s FedLine Advantage Plus system (FedLine). Wire transfers were made through a desktop computer connected to a Virtual Private Network device provided by the Federal Reserve. In order to complete a wire transfer via FedLine, two Bellingham employees had to enter their individual user names, insert individual physical tokens into the computer, and type in individual passwords and passphrases. In this instance the employee initiated the wire by inputting the passwords both for herself and the other employee and inserted both of the physical tokens. After initiating the wire the employee left the two tokens in the computer and left it running overnight. Upon returning the next day the employee discovered that two unauthorized wire transfers had been made from Bellingham’s Federal Reserve account to two different banks in Poland. Kirchberg was unable to reverse the transfers through the FedLine system. Kirchberg immediately contacted the Federal Reserve and requested reversal of the transfers, but the Federal Reserve refused. The Federal Reserve, however, did contact intermediary institutions to inform them that the transfers were fraudulent, and one of the intermediary institutions was able to reverse one of the transfers. The other fraudulent transfer was not recovered.
Bellingham promptly notified BancInsure of the loss and made a claim under their financial institution bond which provided coverage for losses caused by such things as employee dishonesty and forgery as well as computer system fraud. After an investigation, it was determined that a “Zeus Trojan horse” virus had infected the computer and permitted access to the computer for the fraudulent transfers. BancInsure denied the claim based on several exclusions in the policy including employee-caused loss exclusions, exclusions for theft of confidential information, and exclusions for mechanical breakdown or deterioration of a computer system. In essence, the policy does not cover losses whose proximate cause was employee negligence or a failure to maintain bank computer systems. Bellingham contested the denial and brought suit in federal court for breach of contract.